Remote NetSuite Order Specialist - Retail Fulfillment

Adaptive Teams; Quezon City; Hybrid; PHP 240,000 - 520,000; Full time

Job summary

Adaptive Teams seeks a detail-driven Order Processing Specialist to manage retail customer orders across US and Australian operations from a Philippines-based remote role. You will use NetSuite to process orders, coordinate with California and Sydney warehouses, and ensure on-time delivery.

Ideal candidates will have NetSuite experience, a strong eye for detail, and the ability to handle high volumes and deadlines while maintaining accurate records and retailer-specific requirements.

Qualifications

• Hands-on experience with NetSuite, ideally including sales order processing.
• Previous experience in order management, customer operations, logistics, or sales administration.
• Experience supporting retail, wholesale, or e-commerce customers.
• Strong attention to detail—you catch mistakes before they become expensive problems.
• Comfortable managing a high volume of orders and competing deadlines.
• Clear written and verbal communication.
• Experience working with major retailers or multiple international markets is a strong plus.

Responsibilities

• Process and manage customer orders in NetSuite.
• Coordinate orders for warehouse operations in California and Sydney.
• Manage orders for major US and Australian retail customers.
• Review order details, quantities, pricing, shipping information, and delivery requirements.
• Monitor orders from entry through fulfillment and shipment.
• Coordinate with warehouse, sales, inventory, and operations teams.
• Troubleshoot order discrepancies, delays, and fulfillment issues.
• Maintain accurate customer and order records.
• Help ensure retailer-specific requirements and deadlines are met.

Skills

Attention to detail

Clear written and verbal communication

Tools

NetSuite

Excel

Job description

Adaptive Teams seeks a detail-driven Order Processing Specialist to manage retail customer orders across US and Australian operations from a Philippines-based remote role. You will use NetSuite to process orders, coordinate with California and Sydney warehouses, and ensure on-time delivery.

Ideal candidates will have NetSuite experience, a strong eye for detail, and the ability to handle high volumes and deadlines while maintaining accurate records and retailer-specific requirements.