Remote Multilingual Customer Support Executive

Sleek; Philippines; On-site; PHP 279,000 - 502,200; Full time

Job summary

Sleek is seeking a Customer Support Executive to deliver multilingual remote support for entrepreneurs and SMEs. You will handle inquiries across email, live chat, and phone, ensuring fast, empathetic service and accurate guidance through Sleek’s onboarding and accounting platforms.

Ideal candidates have at least 2 years in customer support; fresh graduates are welcome. You may be located in Malaysia or the Philippines, and you will work with cross-functional teams to enhance the client

Qualifications

• Minimum 2 years in customer support.
• Fresh graduates welcome.
• Based in Malaysia or the Philippines.

Responsibilities

• Provide faster, clearer responses via email, chat, and phone.
• Guide clients through Sleek's onboarding and platforms.
• Troubleshoot issues and escalate to internal teams when needed.

Skills

Customer support

English fluency

Cantonese

Mandarin

Remote support

Zendesk

Education

Bachelor's degree

Tools

Zendesk

Aircall

Slack

Job description

Sleek is seeking a Customer Support Executive to deliver multilingual remote support for entrepreneurs and SMEs. You will handle inquiries across email, live chat, and phone, ensuring fast, empathetic service and accurate guidance through Sleek’s onboarding and accounting platforms.

Ideal candidates have at least 2 years in customer support; fresh graduates are welcome. You may be located in Malaysia or the Philippines, and you will work with cross-functional teams to enhance the client