Remote Mortgage Insurance Support Specialist
RemoteFetch
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Benefits offered by this job
Job summary
RemoteFetch is seeking an Insurance Ordering Specialist to support clients in the financial services sector from the comfort of your home. You will handle mortgage-related inquiries, ensuring accuracy and empathy while delivering exceptional customer service.
The role offers a full-time night shift with weekends off, and comes with exciting perks like Day 1 HMO coverage, unlimited upskilling, and a supportive work environment. Candidates should have at least 3 years of relevant experience and excellent communication skills.
Qualifications
- At least 3 years of relevant experience.
- Strong problem-solving abilities with a focus on delivering solutions.
- Empathy and professionalism in customer interactions.
Responsibilities
- Respond promptly to inbound customer inquiries via phone, email, and chat.
- Assist clients with questions about accounts and payments.
- Document all customer interactions clearly in CRM systems.
Skills
Job description
RemoteFetch is seeking an Insurance Ordering Specialist to support clients in the financial services sector from the comfort of your home. You will handle mortgage-related inquiries, ensuring accuracy and empathy while delivering exceptional customer service.
The role offers a full-time night shift with weekends off, and comes with exciting perks like Day 1 HMO coverage, unlimited upskilling, and a supportive work environment. Candidates should have at least 3 years of relevant experience and excellent communication skills.
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