Remote Medical Admin & Client Scheduling Specialist

Peoplegig; Metro Manila; On-site; PHP 290,000 - 424,000; Full time

Job summary

Peoplegig is seeking a Medical Admin Assistant to support an Australian healthcare and physiotherapy practice with day-to-day administrative and client interactions.

You will handle reception tasks, client communications, appointment coordination, follow-ups, and invoice-related administration, working with the team to ensure a smooth patient experience.

Experience in healthcare administration and familiarity with practice management systems like Cliniko or Splose is advantageous.

Qualifications

• Experience in general administrative or reception roles within healthcare settings.
• Strong written and verbal communication with clients.
• Ability to manage multiple tasks and priorities with attention to detail.

Responsibilities

• Provide general administrative and reception support to the physiotherapy team.
• Manage client communications, including responding to general enquiries and follow-ups.
• Assist with appointment rebooking and scheduling.
• Contact clients regarding appointment changes or cancellations.
• Support follow-up communications with clients as required.
• Assist with invoice-related administration and follow-ups.
• Handle client messages and communications using the agreed communication channels.
• Maintain accurate and organised client and administrative records.

Skills

Communication skills

Client handling

Time management

Organisational skills

Education

Business Administration or Healthcare Administration training

Tools

Splose

Cliniko

Job description

Peoplegig is seeking a Medical Admin Assistant to support an Australian healthcare and physiotherapy practice with day-to-day administrative and client interactions.

You will handle reception tasks, client communications, appointment coordination, follow-ups, and invoice-related administration, working with the team to ensure a smooth patient experience.

Experience in healthcare administration and familiarity with practice management systems like Cliniko or Splose is advantageous.