Remote Allied Health Scheduling & Workforce Coordinator

peoplegig; Metro Manila; On-site; PHP 360,000 - 480,000; Full time

Benefits offered by this job

Work From Home

HMO Coverage

Work-Life Balance

Career Growth

Job summary

PeopleGig is seeking a highly organized Scheduling & Workforce Coordinator to support the day-to-day rostering of allied health professionals across Residential Aged Care services. You will coordinate rosters, manage availability and leave, arrange backfill, and respond quickly to short-notice workforce changes, ensuring reliable coverage.

This role demands strong scheduling, rostering, workforce coordination, and healthcare operations experience, plus excellent written and verbal communication.

Qualifications

• Demonstrated experience in scheduling, rostering, workforce coordination, or a similar operational role.
• Strong organizational and time management skills.
• Excellent attention to detail and accuracy.
• Ability to manage competing priorities and respond effectively to changing workforce requirements.
• Strong written and verbal communication skills.
• Strong English communication proficiency.
• Ability to work independently and proactively identify and resolve issues.
• Experience using scheduling, rostering, workforce management, or similar systems.
• Strong Microsoft Office skills, particularly Outlook and Excel.

Responsibilities

• Coordinate day-to-day scheduling and rostering of allied health professionals across Residential Aged Care services.
• Develop and maintain accurate rosters based on service requirements, clinician availability, contracted hours, and operational priorities.
• Ensure contracted service hours are accurately scheduled and covered.
• Monitor upcoming rosters to identify gaps, conflicts, over-allocations, and potential service delivery risks.
• Proactively resolve scheduling conflicts before they impact service delivery.
• Coordinate roster changes and short-notice workforce requirements.
• Manage planned and unplanned leave and assess the operational impact.
• Coordinate suitable backfill for clinician leave to maintain service continuity.
• Respond promptly to sick leave and ad hoc workforce changes.
• Maintain visibility of clinician availability and upcoming leave.
• Work with clinicians to identify suitable availability and alternative coverage options.
• Help keep the casual workforce pool engaged and available for potential coverage.
• Identify recurring workforce gaps and elevate risks appropriately.
• Act as a key point of contact for allied health professionals regarding rosters, leave, availability, and scheduling changes.
• Maintain clear, timely, and professional communication with clinicians and stakeholders.
• Respond promptly to scheduling queries and requests.
• Communicate service changes, coverage issues, and operational requirements.
• Work closely with Operations and Clinical teams to minimize service disruption.
• Build positive and professional relationships across the healthcare workforce.
• Monitor clinician capacity, contracted hours, workforce utilization, and service coverage.
• Identify opportunities to improve workforce allocation and reduce unfilled or underutilized hours.
• Review scheduling patterns and workforce data to identify trends and potential risks.
• Prepare scheduling, workforce coverage, and utilization reports.
• Maintain accurate workforce information and scheduling records.
• Maintain accurate scheduling and workforce information across Deputy, Monday.com, and Outlook.
• Ensure information remains consistent and up to date across operational systems.
• Identify and resolve system discrepancies.
• Support the improvement of scheduling workflows and workforce processes.
• Identify opportunities to reduce manual administration and improve scheduling efficiency.
• Contribute to continuous improvement initiatives across workforce operations.

Skills

Scheduling

Rostering

Workforce coordination

Healthcare operations

Outlook & Excel

Education

Certificate IV or higher in Business Administration/Health Administration

Tools

Deputy

Monday.com

Salesforce

Outlook

Excel

Job description

PeopleGig is seeking a highly organized Scheduling & Workforce Coordinator to support the day-to-day rostering of allied health professionals across Residential Aged Care services. You will coordinate rosters, manage availability and leave, arrange backfill, and respond quickly to short-notice workforce changes, ensuring reliable coverage.

This role demands strong scheduling, rostering, workforce coordination, and healthcare operations experience, plus excellent written and verbal communication.