Remote Live Training Facilitator for Executive Assistants

Magic, Inc

Taguig

Remote

PHP 413,000 - 469,000

Full time

4 days ago

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Benefits offered by this job

Government-mandated benefits

Paid leaves

HMO

Job summary

Magic, Inc. is hiring a Learning Facilitator to lead live virtual sessions with US clients, guiding trainees to practical outcomes in real tasks. This is a fully remote, full-time role in the Philippines, with nights schedule and strong emphasis on QA and feedback.

Ideal candidates have 1+ year virtual training and VA/EA experience, comfort with AI tools, and excellent English communication. Benefits include standard government-mandated leaves, HMO, and remote-friendly setup.

Qualifications

1+ year of virtual training experience with a track record you can point to.
1+ year working as a VA/EA with US clients.
Experience running live sessions and mock interviews, and giving structured, constructive feedback.
A real grasp of different learning styles, and the habit of adjusting mid-session instead of finishing the deck.
Daily, hands-on use of Claude (or ChatGPT and similar tools) at work, and the skill to teach others to use AI well.
Working knowledge of Google Suite, Discord, and Slack.
Solid presentation skills in Google Slides, Canva, or similar.
Fully comfortable with a fixed overnight (PHT) schedule.
Excellent spoken and written English, clear enough to teach EAs who work with US clients.
WFH setup: reliable home workspace with 40 Mbps internet

Responsibilities

Steer daily live virtual sessions for your batch so trainees leave with something they can use on a real client task that same night, not just a checked box.
Ask guiding questions instead of handing over answers, and hold your ground when a trainee fishes for the answer.
Score every assessment against the rubric, not your gut, and defend the call when it's reviewed.
Stage mock client intro calls and mock interviews that feel uncomfortably real, then fold checkpoint scores and session notes into one readiness call per trainee.
Retool content, role-plays, and delivery with the Assistant Training Manager whenever a session isn't landing. Ship at least one improvement a quarter that measurably moves engagement or retention.
Raise performance risks and program gaps early to the Training Supervisor first.