Remote Learning Coach for US EA Training

Magic, Inc; Philippines; Remote; PHP 413.000 - 469.000; Vollzeit

Benefits dieser Stelle

Government-mandated benefits

Paid leaves

HMO

Remote work

Zusammenfassung

Magic, Inc is hiring a Learning Facilitator for a remote, full-time role in the Philippines. You will lead live virtual sessions, guide trainees through real client tasks, and assess performance using rubrics.

The role requires overnight Philippine hours, strong English, and experience training with US clients. You'll work under the Training department, reporting to the Assistant Training Manager, with benefits including government-mandated leaves and HMO.

Qualifikationen

• 1+ year of virtual training experience with a track record you can point to.
• 1+ year working as a VA/EA with US clients.
• Experience running live sessions and mock interviews with structured feedback.
• Ability to adjust teaching style to different learning preferences during a session.
• Daily, hands-on use of AI tools (Claude, ChatGPT) and teaching others to use them.
• Working knowledge of Google Suite, Discord, and Slack.
• Strong presentation skills using Google Slides, Canva, or similar tools.
• Comfort with a fixed overnight schedule (PHT).
• Excellent spoken and written English, able to teach EAs working with US clients.
• Reliable home workspace with 40 Mbps internet.

Aufgaben

• Steer daily live virtual sessions for your batch so trainees finish with usable skills the same night.
• Ask guiding questions and avoid giving direct answers to spur discovery.
• Score assessments against rubrics and justify decisions during reviews.
• Stage mock client calls and interviews; compile scores and notes into readiness reports.
• Retool content, role-plays, and delivery with the Training Manager; implement quarterly improvements.
• Raise performance risks and program gaps early to the Training Supervisor.

Kenntnisse

Virtual training

US client experience

Live sessions

Adaptive learning

AI tools training

G Suite

Discord

Slack

Presentation skills

Tools

Google Slides

Canva

Jobbeschreibung

Magic, Inc is hiring a Learning Facilitator for a remote, full-time role in the Philippines. You will lead live virtual sessions, guide trainees through real client tasks, and assess performance using rubrics.

The role requires overnight Philippine hours, strong English, and experience training with US clients. You'll work under the Training department, reporting to the Assistant Training Manager, with benefits including government-mandated leaves and HMO.