Remote IT Support & Systems Admin (Contract)

Sagan World LLC.; Philippines; Remote; PHP 1,753,000 - 2,103,000; Part time

Job summary

Sagan connects experienced IT support and systems administration professionals with US-based client opportunities. This remote, worldwide role matches your skills to projects, with responsibilities defined during selection.

Maintain and troubleshoot user and system configurations, document issues clearly, and escalate complex problems as needed. You must be available for US business hours and operate as an independent contractor from anywhere in the world.

Qualifications

• 2+ years of relevant professional experience.
• Clear written and spoken English with strong attention to detail.
• Experience with help desk, OS, user administration and support tools.
• Provide examples of work in your specialty and availability for US hours.

Responsibilities

• Investigate user or system issues and record steps taken.
• Resolve support requests within your access and expertise.
• Maintain user or system configurations in your track.
• Escalate complex issues and document repeatable solutions.

Skills

2+ years experience

Clear English

Help desk

Operating systems

User administration

Technical support tools

Work samples

US hours availability

Independent contractor

Tools

Ticketing systems

Remote support tools

Job description

Sagan connects experienced IT support and systems administration professionals with US-based client opportunities. This remote, worldwide role matches your skills to projects, with responsibilities defined during selection.

Maintain and troubleshoot user and system configurations, document issues clearly, and escalate complex problems as needed. You must be available for US business hours and operate as an independent contractor from anywhere in the world.