Remote IT Support Specialist - AD & Microsoft 365

Hyremote LLC; Philippines; Remoto; PHP 604.000 - 843.000; Tempo pieno

Vantaggi offerti da questo lavoro

Salary growth

Weekly salary payments

100% work-from-home

Descrizione del lavoro

Hyremote LLC in the Philippines is seeking an IT Support specialist to join our frontline team. You will assist users with everyday IT issues, manage requests, and escalate complex problems to senior staff.

You will use Active Directory and Microsoft 365 to manage accounts, troubleshoot software and hardware, and collaborate with the FAST Team. This is a full-time role offering 100% work-from-home flexibility and weekly salary payments.

Competenze

• Familiar with IT support tasks and Microsoft 365.
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• Basic working knowledge of Active Directory.
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• Able to diagnose common IT issues and escalate when needed.
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• Strong organizational skills for multiple requests.
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• Detail-oriented when handling user accounts.
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• Willing to learn new tools.
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• Experience in IT-related role is a plus; A+ cert is beneficial.
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Mansioni

• Assist with everyday IT support tasks including user management, password resets, and printer troubleshooting.
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• Manage incoming helpdesk tickets via voice and chat with basic troubleshooting.
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• Use Active Directory and Microsoft 365 for user accounts and permissions.
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• Troubleshoot common software, hardware, and connectivity issues with senior guidance.
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• Coordinate with the FAST Team and leadership to handle requests efficiently.

Conoscenze

IT knowledge

Active Directory

Troubleshooting

Communication

Organization

Detail-oriented

Tech-savvy

Team collaboration

Printer troubleshooting

CompTIA A+ (certs)

Formazione

CompTIA A+ certification

Strumenti

Microsoft 365

Descrizione del lavoro

Hyremote LLC in the Philippines is seeking an IT Support specialist to join our frontline team. You will assist users with everyday IT issues, manage requests, and escalate complex problems to senior staff.

You will use Active Directory and Microsoft 365 to manage accounts, troubleshoot software and hardware, and collaborate with the FAST Team. This is a full-time role offering 100% work-from-home flexibility and weekly salary payments.