Entry-Level IT Support Specialist (Remote Potential)

Highpoint Services Network Philippines Inc; Manila; Hybrid; PHP 223,200 - 390,600; Full time

Job summary

A leading IT service provider in Manila is seeking a skilled Technical Support Specialist to troubleshoot and maintain IT systems. The ideal candidate will have a Bachelor’s degree in IT or a related field, and possess strong communication and problem-solving skills. The role involves diagnosing hardware and software issues, providing desktop support, and maintaining technical documentation. This position offers an office environment with potential for remote work.

Qualifications

• Fresh graduate or student with relevant internship experience.

Responsibilities

• Diagnose and resolve hardware, software, and network issues.
• Install and configure systems, applications, and devices.
• Provide first-level support for desktop and IT-related concerns.
• Maintain and update technical documentation.
• Troubleshoot and repair faults across various platforms.

Skills

Strong communication skills

Problem-solving abilities

Technical proficiency

Education

Bachelor’s degree in Computer Science, Information Technology, or related field

Job description

A leading IT service provider in Manila is seeking a skilled Technical Support Specialist to troubleshoot and maintain IT systems. The ideal candidate will have a Bachelor’s degree in IT or a related field, and possess strong communication and problem-solving skills. The role involves diagnosing hardware and software issues, providing desktop support, and maintaining technical documentation. This position offers an office environment with potential for remote work.