Remote IT Support & CRM Automation Specialist

Ccsolutionsbpo; Philippines; Remote; PHP 558,000 - 781,200; Full time

Job summary

A leading outsourcing solutions provider in the Philippines is looking for an IT Support Specialist to provide remote troubleshooting, system maintenance, and support for CRM integrations. Candidates should have a Bachelor's degree in IT or a related field and over 3 years of experience in technical operations, particularly with Zoho CRM and automation tools like Zapier. This role is vital to ensuring the smooth operation of IT services while assisting internal teams with their technological needs.

Qualifications

• 3+ years of IT support, system administration, or technical operations experience.
• Experience with system integrations and automation tools like Zapier and Microsoft.
• Strong IT troubleshooting skills on hardware, software, and networks.

Responsibilities

• Provide remote troubleshooting and support for users' IT needs.
• Install, configure, and maintain software and hardware.
• Develop and maintain Zoho CRM and automate workflows.

Skills

Remote troubleshooting

System administration

Technical operations

System integrations

Automation

Problem-solving

Analytical skills

Communication skills

Education

Bachelor’s degree in IT or related field

Tools

Zoho CRM

Zapier

Microsoft tools

Python

Job description

A leading outsourcing solutions provider in the Philippines is looking for an IT Support Specialist to provide remote troubleshooting, system maintenance, and support for CRM integrations. Candidates should have a Bachelor's degree in IT or a related field and over 3 years of experience in technical operations, particularly with Zoho CRM and automation tools like Zapier. This role is vital to ensuring the smooth operation of IT services while assisting internal teams with their technological needs.