Remote Quotes & Sales Support Specialist

Concentrix; Makati; Remote; PHP 268,000 - 402,000; Full time

Benefits offered by this job

Health Insurance with Dental Coverage

Paid Time Off

Life Insurance

Employee Assistance Program

Learning and Development Programs

Job summary

A prominent IT services company in the Philippines is looking for a Specialist in Sales Support. This entry-level position requires at least 1 year of relevant experience, strong communication skills, and proficiency in Microsoft Office. The role includes maintaining quote documentation, preparing contract renewals, and managing client information. Employees will work primarily in a virtual environment, needing a reliable internet connection and suitable workspace at home. The company offers various benefits, including health insurance and learning programs.

Qualifications

• 1+ year of relevant working experience.
• Experience learning new technology and data.
• Experience following scripts and processes according to contractual agreements.

Responsibilities

• Maintain quote documentation with accurate pricing and configurations.
• Prepare quotes for contract renewals.
• Ensure the integrity of client information is maintained in database systems.
• Manage Excel (basic functions).
• Perform bookings (Purchase Order processing) and booking reconciliation.
• Handle medium to high priority escalation items.

Skills

Knowledge of Microsoft products including Word and Excel (basic functions)

Skills for email, phone and video communication

Ability to handle confidential information with integrity

Experience in administrative tasks

Ability to identify and recommend corrective action for moderately complex issues

Job description

A prominent IT services company in the Philippines is looking for a Specialist in Sales Support. This entry-level position requires at least 1 year of relevant experience, strong communication skills, and proficiency in Microsoft Office. The role includes maintaining quote documentation, preparing contract renewals, and managing client information. Employees will work primarily in a virtual environment, needing a reliable internet connection and suitable workspace at home. The company offers various benefits, including health insurance and learning programs.