Remote IT Service Coordinator: Projects & Client Ops

Tahche Outsourcing Services Inc; Manila; Hybrid; PHP 446,400 - 669,600; Full time

Job summary

A growing IT consulting firm is seeking a Service Coordinator to manage scheduling and coordinate service requests in a remote team. The ideal candidate has a bachelor's degree and over 3 years of experience in project coordination or service management. Strong communication skills and a solid understanding of IT environments are essential. This role involves overseeing client projects, vendor management, and proactive problem-solving.

Qualifications

• 3+ years of experience in project coordination, service management, or IT operations.
• Strong understanding of IT environments, including networking and helpdesk fundamentals.
• Able to type 55+ WPM and document information accurately and efficiently.

Responsibilities

• Coordinate and schedule all client service requests and consultant dispatches.
• Manage and oversee client projects, including scheduling tasks and tracking timelines.
• Collaborate with vendors on product procurement for clients.

Skills

Project coordination

Service management

Excellent communication

IT environment understanding

Vendor relationship management

Education

Bachelor’s degree in Business or IT

Tools

Google Workspace

Online collaboration tools

Job description

A growing IT consulting firm is seeking a Service Coordinator to manage scheduling and coordinate service requests in a remote team. The ideal candidate has a bachelor's degree and over 3 years of experience in project coordination or service management. Strong communication skills and a solid understanding of IT environments are essential. This role involves overseeing client projects, vendor management, and proactive problem-solving.