Remote IT Project Coordinator — Installations

New Era Software Solutions and Technology Philippines Corp.; Makati; On-site; PHP 446,000 - 725,000; Full time

Benefits offered by this job

Day 1 HMO

Wellness reimbursement

Sunlife group insurance

Salary loans

Government contributions

13th month pay

Night differential pay

Holiday pay

Leave benefits

Equipment provided

Job summary

New Era Technology, LLC. is seeking a Project Coordinator to manage planning, scheduling, and coordination of client installations including software, hardware, and server migrations.

You will liaise with clients, account managers, and engineers; allocate skilled staff; provide status updates; and report risks to delivery timelines and budgets. Emphasis on clear communication and safety standards.

Qualifications

• Experience coordinating IT installations and projects.
• 2+ years in corporate IT and project coordination.
• Proficient with ServiceNow or equivalent ticketing tools.
• Bachelor's degree or certification in IT/CS.

Responsibilities

• Plan, schedule, coordinate and communicate all installations and projects to ensure client satisfaction.
• Communicate with stakeholders including clients, account managers and engineers.
• Allocate skilled staff within time constraints to meet client expectations.
• Provide status reports and identify risks to keep projects on time and budget.
• Record and reflect engineers service calls in the service delivery calendar and relay client instructions.
• Communicate schedule changes to relevant stakeholders.
• Record relevant data in systems and maintain relationships across departments.
• Uphold safety standards in line with workplace requirements.
• Perform other duties as required.

Skills

Infrastructure tech

IT project management

ServiceNow

Vendor coordination

Remote issue resolution

Strong communication

Organizational skills

Client engagement

Multitasking

IT degree or cert

Education

IT/CS degree or cert

Tools

ServiceNow

Job description

New Era Technology, LLC. is seeking a Project Coordinator to manage planning, scheduling, and coordination of client installations including software, hardware, and server migrations.

You will liaise with clients, account managers, and engineers; allocate skilled staff; provide status updates; and report risks to delivery timelines and budgets. Emphasis on clear communication and safety standards.