Remote Insurance Processing Specialist

Hammerjack; Makati; Hybrid; PHP 279,000 - 502,000; Full time

Benefits offered by this job

Health insurance

WFH options

Hybrid/office-based setups

Onsite meals

Job summary

Hammerjack is seeking an Insurance Processing Specialist in the Philippines to convert complex insurance details into clear, compliant documentation. You will handle new business, renewals, endorsements, and billing support, coordinating with brokers and the Broker Enablement team to keep records accurate and up to date.

The role requires meticulous attention to detail, strong organisational skills, and the ability to work with cross-functional teams on international client accounts.

Qualifications

• Experience in insurance broking or financial services support.
• Experience using Copilot tools (Excel/Word/Teams) to boost productivity.
• Strong organisational and multitasking skills.
• Clear communication and interpersonal skills.
• Attention to detail and proactive approach.

Responsibilities

• Process insurance business: handle new business, renewals, and endorsements; verify placement details against correspondence and approved insurer listings.
• Keep billing accurate: complete checklists and forms, calculate premiums and due dates, and maintain broking system data.
• Deliver compliant documentation: issue technical documents within service standards and regulatory requirements.
• Maintain reliable records: manage client and market data, correspondence, and archives.
• Support assurance and manage risks: assist with annual audits and E&O reviews, escalate issues promptly.
• Coordinate team priorities: work with Finance to resolve technical queries and other duties as assigned.

Tools

Copilot tools

Job description

Hammerjack is seeking an Insurance Processing Specialist in the Philippines to convert complex insurance details into clear, compliant documentation. You will handle new business, renewals, endorsements, and billing support, coordinating with brokers and the Broker Enablement team to keep records accurate and up to date.

The role requires meticulous attention to detail, strong organisational skills, and the ability to work with cross-functional teams on international client accounts.