Insurance Processing & Compliance Specialist

hammerjack; Philippines; Hybrid; PHP 300,000 - 600,000; Full time

Benefits offered by this job

Health insurance from Day 1

WFH options

Hybrid/office options

Job summary

hammerjack is seeking a detail-oriented professional to support insurance and reinsurance processing, from new business to endorsements, with emphasis on accuracy and compliance. You will coordinate with brokers and the Operations Division to ensure timely documentation and orderly records.

The role involves handling inquiries, maintaining technical records, and supporting cross-department coordination, including audits and E&O reviews, while aligning with service standards and client needs.

Qualifications

• Prior experience in insurance broking or financial services support is preferred.
• Experience using Copilot tools, such as Microsoft Copilot in Excel, Word, or Teams, to improve productivity and reporting.
• Strong organisational and multitasking skills to manage competing priorities.
• Clear communication and interpersonal skills for effective coordination across teams.
• Strong attention to detail and a proactive approach to day-to-day work.

Responsibilities

• Process insurance business: handle new business, renewals, and endorsements across lines.
• Keep billing accurate: complete checklists, calculate premiums, and maintain data.
• Deliver compliant documentation: issue technical documents meeting standards and turnaround times.
• Maintain reliable records: manage client/market data and archiving.
• Support audits and risk management: assist with E&O reviews and escalate issues promptly.
• Coordinate team priorities: work with Finance to resolve technical queries and other duties.

Skills

Organisational skills

Multitasking

Communication

Interpersonal skills

Attention to detail

Copilot tools experience

Tools

Microsoft Copilot in Excel/Word/Teams

Job description

hammerjack is seeking a detail-oriented professional to support insurance and reinsurance processing, from new business to endorsements, with emphasis on accuracy and compliance. You will coordinate with brokers and the Operations Division to ensure timely documentation and orderly records.

The role involves handling inquiries, maintaining technical records, and supporting cross-department coordination, including audits and E&O reviews, while aligning with service standards and client needs.