Remote Insurance Claims Administrative Specialist

AbroadWorks Inc; Philippines; Remote; PHP 694,000 - 1,040,000; Full time

Benefits offered by this job

Paid vacation days

Annual raise

Paid break

Healthcare after 2 months

Vacation accrual

Job summary

AbroadWorks Inc. is hiring an Insurance Claims Administrative Support Specialist for a fully remote role based in the Philippines. The position supports independent adjusters with Proof of Loss documentation, schedules of loss, claim file management, and coordination of inspections.

Strong English communication and meticulous organization are essential. Requirements include experience with claims management software, MS Office or Google Workspace, Excel proficiency, and the ability to handle

Qualifications

• Excellent written and verbal communication in English.
• Highly organized and detail-oriented, with ability to manage multiple claim files.

Responsibilities

• Provide administrative support to adjusters across open claim files.
• Prepare, review, and track Proof of Loss forms and supporting documentation.
• Draft professional letters and correspondence to insureds, carriers, contractors, and other parties.
• Organize and maintain claim files including estimates, photos, invoices, reports, and policy documents.
• Communicate with insureds and carriers to request documents, provide status updates, and follow up on outstanding items.
• Track claim deadlines, diary dates, and follow-ups.
• Enter and update claim information in the firm's claims management system.
• Assist with scheduling inspections and coordinating with field adjusters.

Skills

English communication

Organized

Attention to detail

Problem solving

Independent / Team player

Tools

Claims management software

Microsoft Office

Google Workspace

Excel

Time-tracking software

Job description

AbroadWorks Inc. is hiring an Insurance Claims Administrative Support Specialist for a fully remote role based in the Philippines. The position supports independent adjusters with Proof of Loss documentation, schedules of loss, claim file management, and coordination of inspections.

Strong English communication and meticulous organization are essential. Requirements include experience with claims management software, MS Office or Google Workspace, Excel proficiency, and the ability to handle