Remote Healthcare Customer Support Specialist

TTEC; Metro Manila; Remote; PHP 201,000 - 312,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health & wellness incentives

Job summary

TTEC is seeking a Healthcare Customer Service Representative working remotely in the Philippines. You will assist customers by answering inquiries, consulting on products with compassion, and guiding resolutions to ensure an exceptional experience.

You'll be supported by a culture that values growth and diversity, with a benefits package that may include PTO, tuition reimbursement, and wellness incentives.

Qualifications

• Minimum 1 year of customer service experience.
• Senior high school graduate or equivalent.
• Ability to explain product or service knowledge clearly.
• Computer skills and reliable high-speed internet for remote roles (>20 Mbps).

Responsibilities

• Answer incoming communications from customers.
• Research to provide answers and resolve customer issues.

Skills

Customer service experience

Computer skills

Internet connectivity

Education

Senior high school or equivalent

Job description

TTEC is seeking a Healthcare Customer Service Representative working remotely in the Philippines. You will assist customers by answering inquiries, consulting on products with compassion, and guiding resolutions to ensure an exceptional experience.

You'll be supported by a culture that values growth and diversity, with a benefits package that may include PTO, tuition reimbursement, and wellness incentives.