Remote Healthcare Customer Support Specialist

TTEC; Metro Manila; Remote; PHP 240,000 - 360,000; Full time

Job summary

TTEC is looking for a Healthcare Customer Service Representative working remotely in the Philippines. You’ll help customers by answering inquiries, guiding them through product information, and resolving issues with empathy and care.

In this role you’ll communicate across channels, research solutions, and maintain a reliable home setup with high‑speed internet. You’ll participate in ongoing training to stay updated on offerings and policies, and contribute to a supportive, inclusive culture

Qualifications

• Minimum 1 year of customer service experience.
• Senior high school graduate or equivalent.
• Knowledge of product or service knowledge is beneficial.
• Reliable home internet connection for remote work (high-speed).

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers and resolve issues.

Skills

Customer service

Education

Senior high school diploma

Tools

Computer skills

Job description

TTEC is looking for a Healthcare Customer Service Representative working remotely in the Philippines. You’ll help customers by answering inquiries, guiding them through product information, and resolving issues with empathy and care.

In this role you’ll communicate across channels, research solutions, and maintain a reliable home setup with high‑speed internet. You’ll participate in ongoing training to stay updated on offerings and policies, and contribute to a supportive, inclusive culture