Remote Healthcare Customer Support Specialist

Ttecjobs; Manila; Remote; PHP 290,000 - 424,000; Full time

Benefits offered by this job

Health and wellness incentives

PTO

Tuition reimbursement

Job summary

TTEC is seeking a Healthcare Customer Service Representative working remotely in the Philippines. You will help customers by answering inquiries, researching solutions, and providing compassionate product guidance to ensure exceptional experiences.

Requirements include at least one year of customer service experience, a senior high school diploma or equivalent, good computer skills, and a reliable high-speed internet connection (over 20 Mbps).

Qualifications

• One year or more of customer services experience.
• At least senior high school graduate or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.
• For at home roles – keep High speed internet (> 20mbps)

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service

Communication

Computer literacy

Education

Senior high school diploma or equivalent

Job description

TTEC is seeking a Healthcare Customer Service Representative working remotely in the Philippines. You will help customers by answering inquiries, researching solutions, and providing compassionate product guidance to ensure exceptional experiences.

Requirements include at least one year of customer service experience, a senior high school diploma or equivalent, good computer skills, and a reliable high-speed internet connection (over 20 Mbps).