Seasonal Remote Healthcare Customer Support Agent

Ttecjobs; Mexico; Hybrid; PHP 201,000 - 312,000; Part time

Benefits offered by this job

Health and wellness benefits

Tuition reimbursement

Paid time off

Job summary

TTEC is seeking a Seasonal Healthcare Customer Service Representative to work remotely from Pampanga. The role focuses on resolving escalated or complex customer calls with empathy and efficiency, aiming to deliver exceptional customer experiences.

You will handle inquiries, perform research to resolve issues, and support a global customer base while maintaining TTEC’s values and inclusive culture.

Qualifications

• Open to newbies or with customer service experience.
• Completed senior high school or equivalent.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.
• Have the right connection – a home internet connection of 25 MBPS.
• Must be residing in Pampanga.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Adaptable

Communication

Product knowledge

Computer experience

Internet connectivity

Education

Senior high school or equivalent

Job description

TTEC is seeking a Seasonal Healthcare Customer Service Representative to work remotely from Pampanga. The role focuses on resolving escalated or complex customer calls with empathy and efficiency, aiming to deliver exceptional customer experiences.

You will handle inquiries, perform research to resolve issues, and support a global customer base while maintaining TTEC’s values and inclusive culture.