Remote Healthcare Admin Assistant — Night Shift & Growth Path

TotalCare Philippines; Metro Manila; Remote; PHP 279,000 - 469,000; Full time

Job summary

TotalCare Philippines in the Philippines is seeking a Healthcare Admin Assistant to support a U.S.-based healthcare team. This permanent, home-based role includes full training and pathways for leadership, with a night shift schedule from 9:00 AM to 6:00 PM PST, Monday to Friday.

The position emphasizes non-voice tasks with minimal calls and clear opportunities for career growth as the team expands in the Philippines.

Qualifications

• Bachelor's degree in any field.
• Minimum of 2 years BPO experience.
• Fully equipped home office (reliable internet, stable power supply, computer).
• Quiet workspace (some tasks may involve occasional calls).

Responsibilities

• Submit prior authorizations for review.
• Review lab, imaging, and medication refill requests.
• Coordinate preventive care outreach (physicals, screenings, follow-ups).
• Manage and release medical records.
• Audit medical records for quality compliance.
• Support documentation for annual wellness exams (senior patients).
• Submit and follow up on insurance claims.

Skills

BPO experience

Remote work setup

Education

Bachelor's degree (any field)

Job description

TotalCare Philippines in the Philippines is seeking a Healthcare Admin Assistant to support a U.S.-based healthcare team. This permanent, home-based role includes full training and pathways for leadership, with a night shift schedule from 9:00 AM to 6:00 PM PST, Monday to Friday.

The position emphasizes non-voice tasks with minimal calls and clear opportunities for career growth as the team expands in the Philippines.