Remote Global Customer Support Specialist (Multilingual)

Supportyourapp-1; Philippines; Remote; PHP 751,000 - 1,127,000; Full time

Benefits offered by this job

Remote work

USD compensation

Flexible schedule

Inclusive international environment

Referral rewards

No time-tracking

Support for professional development

Job summary

SupportYourApp is hiring a Customer Support Consultant to join its global team, operating from a home office. You will deliver support across phone, chat, and email, building lasting relationships with users in 60 languages for diverse clients.

The role requires excellent English (C1), at least 6 months in customer support, and a proactive attitude. Remote work and USD compensation are provided, with strong focus on data security and client solutions.

Qualifications

• Excellent English skills (C1 for spoken and written).
• At least 6 months of experience in customer support.
• Strong analytical thinking and research skills.
• Experience in travel industry.
• Positive, proactive and responsible attitude.
• Personal computer with at least 8GB RAM and a stable internet connection.

Responsibilities

• Deliver outstanding customer support via phone calls, chats, and emails.
• Build strong and lasting customer relationships.
• Keep up with evolving tools and technology.
• Handle sensitive customer data with care and security.
• Apply the latest customer happiness practices.
• Maintain deep understanding of client solutions and meet KPI.
• Communicate with developers and cross-functional specialists.

Skills

English C1

Customer support experience

Analytical thinking

Travel industry experience

Proactive attitude

Reliable internet and device

Job description

SupportYourApp is hiring a Customer Support Consultant to join its global team, operating from a home office. You will deliver support across phone, chat, and email, building lasting relationships with users in 60 languages for diverse clients.

The role requires excellent English (C1), at least 6 months in customer support, and a proactive attitude. Remote work and USD compensation are provided, with strong focus on data security and client solutions.