Remote Fluent English Customer Support Consultant

SupportYourApp; Davao City; Remote; PHP 501,000 - 752,000; Full time

Benefits offered by this job

Flexible schedule

Fully remote cooperation

Inclusive international environment

USD compensation

Referral rewards

No time-tracking

Job summary

SupportYourApp is a global Intelligent Support-as-a-Service leader providing customer and technical support across 60 languages. Join our community as a Customer Support Consultant and thrive in a multicultural environment while enjoying your home office.

Learn new skills and achieve challenging goals with our People First management approach. We offer a fully remote role with an inclusive international environment and USD compensation, plus rewards for referrals and a healthy work balance.

Qualifications

• Excellent English skills (C1 for both spoken and written).
• At least 6 months of experience in a customer support role.
• Strong analytical thinking and research skills.
• Experience in travel industry.
• Positive, proactive and responsible attitude.

Responsibilities

• Deliver outstanding customer support via phone calls, chats, and emails.
• Build strong and lasting customer relationships.
• Keep up with evolving tools and technology.
• Handle sensitive customer data with care and security.
• Apply the latest and greatest customer happiness practices.
• Maintain deep understanding of client solutions and meet KPI.

Skills

English proficiency

Customer support exp

Analytical thinking

Travel industry exp

Positive attitude

Job description

SupportYourApp is a global Intelligent Support-as-a-Service leader providing customer and technical support across 60 languages. Join our community as a Customer Support Consultant and thrive in a multicultural environment while enjoying your home office.

Learn new skills and achieve challenging goals with our People First management approach. We offer a fully remote role with an inclusive international environment and USD compensation, plus rewards for referrals and a healthy work balance.