Remote French-Speaking STR Specialist

Cs Outsource; Philippines; À distance; PHP 279 000 - 502 000; Plein temps

Avantages offerts par ce poste

Fully remote position

International portfolio

Résumé du poste

Cs Outsource seeks a French-Speaking STR Specialist to support a growing short-term rental portfolio. You will communicate with guests in French and English across Airbnb, Booking.com, VRBO, and other platforms, manage reservations, and coordinate cleaning and maintenance.

The role is fully remote and requires excellent organization and multitasking across multiple properties. You will also update listings, monitor reviews, and provide regular operational updates while collaborating with

Qualifications

• Fluent French and English, written and spoken.
• Experience in Short-Term Rentals, hospitality, property management, or guest services.
• Familiarity with Airbnb, Booking.com, and VRBO.
• Experience with PMS/channel management systems such as Guesty, Hostaway, Hostfully, Hospitable, or similar platforms.
• Strong written communication and customer service skills.
• Excellent organization and attention to detail.
• Ability to multitask and manage multiple properties/reservations.
• Remote work environment and flexible hours including weekends/holidays.

Responsabilités

• Communicate with guests in French and English across platforms (Airbnb, Booking.com, VRBO, etc.).
• Respond promptly to guest inquiries, requests and issues throughout their stay.
• Manage reservations, availability, check-ins, check-outs, and guest information.
• Coordinate cleaning, maintenance, and other property-related services.
• Monitor guest reviews and maintain high satisfaction and service standards.
• Assist with listing updates, pricing, and availability.
• Coordinate with cleaners, maintenance teams, and property owners to resolve issues.
• Monitor reservations and ensure accurate calendars across platforms.
• Escalate urgent issues when necessary.
• Maintain accurate records and provide regular operational updates.

Connaissances

French

English

Guest communication

Property management

STR operations

Multitasking

Remote work

Outils

Guesty

Hostaway

Hostfully

Hospitable

Airbnb/Booking/VRBO familiarity

Description du poste

Cs Outsource seeks a French-Speaking STR Specialist to support a growing short-term rental portfolio. You will communicate with guests in French and English across Airbnb, Booking.com, VRBO, and other platforms, manage reservations, and coordinate cleaning and maintenance.

The role is fully remote and requires excellent organization and multitasking across multiple properties. You will also update listings, monitor reviews, and provide regular operational updates while collaborating with