Remote Fraud & Risk Analyst – E-commerce Trust

Magic; Mexico; On-site; PHP 347,000 - 520,000; Full time

Job summary

Magic is seeking a Fraud Analyst for a remote LatAm-based role focused on protecting e-commerce integrity and customer trust. You will review high-risk transactions, monitor payment gateways, and implement risk-mitigation measures while maintaining discretion with sensitive data.

The role emphasizes collaboration on system enhancements, policy updates, and compliant reporting to safeguard the brand's premium wellness offerings.

Qualifications

• Minimum 3 years of experience in customer experience or similar roles.
• Proven track record in fraud analysis or risk management.
• Experience with e-commerce or consumer packaged goods (CPG) industry.
• Ability to handle sensitive information with discretion.
• Strong analytical and pattern recognition skills.
• Excellent problem-solving abilities and attention to detail.

Responsibilities

• Review and assess high-risk transactions across payment platforms.
• Identify suspicious patterns in customer behavior and mitigate risk.
• Monitor multiple payment gateway activities and document findings.
• Contribute to updating fraud prevention systems and security policies.
• Maintain detailed fraud case records and generate metrics.

Skills

Fraud detection

Risk assessment

Pattern recognition

Payment gateway systems

Data analysis

Process improvement

Job description

Magic is seeking a Fraud Analyst for a remote LatAm-based role focused on protecting e-commerce integrity and customer trust. You will review high-risk transactions, monitor payment gateways, and implement risk-mitigation measures while maintaining discretion with sensitive data.

The role emphasizes collaboration on system enhancements, policy updates, and compliant reporting to safeguard the brand's premium wellness offerings.