Remote Fleet Operations Engineer - Battery Systems

Somewhere; Philippines; Remote; PHP 420,000 - 660,000; Full time

Benefits offered by this job

Remote work from overseas

Career growth opportunities

Job summary

Somewhere is seeking a Fleet Operations Engineer 2 for fully remote work from the Philippines, covering US evening hours. You will monitor deployed battery systems, triage alerts, and perform remote remediation using Grafana and internal tools.

This role emphasizes independent work, quick diagnosis, and clear handoffs to the US team. You will become proficient in energy storage telemetry, alerting, and runbook updates, with potential growth into fleet engineering, operations leadership, or

Qualifications

• 1–3 years in field engineering, technical monitoring, IT support, or similar real-time triage role.
• Strong ability to interpret telemetry, dashboards, and logs to diagnose issues.
• Able to work independently on remote setup and overlap US hours.

Responsibilities

• Triage new fleet alert issues; review telemetry; diagnose causes; create or close tickets.
• Serve as first responder for P1 emergency alerts; assess severity; escalate with context.
• Perform remote diagnostics/remediation using internal tooling; issue device commands as needed.
• Reevaluate triaged issues for health and queue hygiene; ensure correct state of systems.
• Deliver a written shift handoff with activity summaries and open escalations.
• Identify recurring fault patterns and alerting gaps; flag high-impact issues to relevant teams.
• Create and maintain triage documentation and runbooks based on patterns.

Skills

Telemetry interpretation

Incident response

Remote diagnostics

Independent work

English communication

Shift hours alignment

Tools

Grafana

Datadog

Device management

Job description

Somewhere is seeking a Fleet Operations Engineer 2 for fully remote work from the Philippines, covering US evening hours. You will monitor deployed battery systems, triage alerts, and perform remote remediation using Grafana and internal tools.

This role emphasizes independent work, quick diagnosis, and clear handoffs to the US team. You will become proficient in energy storage telemetry, alerting, and runbook updates, with potential growth into fleet engineering, operations leadership, or