Remote Fire Alarm Dispatcher — Emergency Communications

Amentum; Manila; On-site; PHP 4,988,000 - 6,858,000; Full time

Job summary

Amentum seeks a Fire Alarm Dispatcher to support a US Navy program on Diego Garcia. The role serves as the primary communications link for Fire and Emergency Services, monitoring fire alarm systems, receiving calls, dispatching personnel, and maintaining accurate incident communications.

Requires 1–3 years in emergency dispatch, high school diploma, and ability to obtain required certifications within 12 months; travel internationally is expected.

Qualifications

• High school diploma or equivalent required.
• Certification as Telecommunications Operator I and II and HazMat Awareness or ability to obtain within 12 months.
• 1–3 years’ experience in emergency dispatch or related field.

Responsibilities

• Monitor fire alarm systems and respond to activations per procedures.
• Receive, prioritize, and process emergency and non-emergency calls for service.
• Dispatch fire, rescue, EMS, and other responders per protocol.
• Operate radios, telephones, and CAD systems; maintain continuous unit communications.
• Document calls, dispatch actions, and incident details accurately.
• Coordinate emergency communications with multiple agencies and stakeholders.
• Track alarm system maintenance and inspections to minimize downtime.
• Maintain confidentiality of emergency information and comply with policies.

Skills

Emergency dispatch experience

Radio communications

Decision making under pressure

Verbal communication

Customer service

Passport & international travel

Education

High school diploma or equivalent

Telecommunications Operator I & II certs

Hazardous Materials Awareness

Tools

Radio systems

Telephones

Computer Aided Dispatch systems

Job description

Amentum seeks a Fire Alarm Dispatcher to support a US Navy program on Diego Garcia. The role serves as the primary communications link for Fire and Emergency Services, monitoring fire alarm systems, receiving calls, dispatching personnel, and maintaining accurate incident communications.

Requires 1–3 years in emergency dispatch, high school diploma, and ability to obtain required certifications within 12 months; travel internationally is expected.