Remote Finance & Billing Operations Analyst

Hammerjack Pty Ltd; Philippines; On-site; PHP 1,046,000 - 1,394,000; Full time

Job summary

Hammerjack Pty Ltd is seeking a Finance Operations Analyst to support AR, billing, and operational data interpretation from a remote, full-time role. The job sits between Finance, Operations, and the Customer to ensure accurate billing and alignment with operational reality.

You will resolve customer questions, audit billing details, and work with ERP and procurement systems to drive timely, accurate invoicing aligned with service delivery.

Qualifications

• Experience handling accounts receivable and billing processes.
• Strong analytical mindset with ability to investigate discrepancies.
• Comfortable communicating directly with customers in writing and verbally.
• Experience working across ERP, billing, and procurement systems.
• Familiarity with financial data interpretation in an operational context.

Responsibilities

• Manage AR and follow up with customers on outstanding payments.
• Prepare and review customer billing for accuracy.
• Audit job setups, rates, supporting documentation, and billing details.
• Investigate customer disputes and determine operational causes.
• Review labor, costs, productivity, and operational data to explain charges.
• Collaborate with operations teams to understand job performance.
• Ensure work meets customer, OEM, supplier, and quality requirements.
• Gather facts from internal teams and communicate findings to customers.
• Maintain vendor documentation and supporting records.
• Navigate ERP, billing, and procurement systems.
• Identify billing or operational discrepancies and drive resolution.

Skills

AR experience

Billing experience

Analytical skills

Customer communication

ERP systems experience

Data interpretation

Education

Bachelor's degree

Tools

SAP

Coupa

Power BI

Job description

Hammerjack Pty Ltd is seeking a Finance Operations Analyst to support AR, billing, and operational data interpretation from a remote, full-time role. The job sits between Finance, Operations, and the Customer to ensure accurate billing and alignment with operational reality.

You will resolve customer questions, audit billing details, and work with ERP and procurement systems to drive timely, accurate invoicing aligned with service delivery.