Remote Embroidery Digitizer - Drive Quality & Growth

Fresh Prints LLC; Philippines; Remote; PHP 280,000 - 336,000; Full time

Benefits offered by this job

2-month paid Sabbatical

Remote work

Job summary

Fresh Prints LLC, based in NYC, is seeking a remote Ops specialist to support over 25 printers across the US. You will digitize embroidery files, handle order-related inquiries, and help standardize processes.

The role focuses on sustaining growth of the company’s multi-million dollar business while enabling timely solutions for vendors. You will collaborate with multiple FP teams, improve documentation, and own select projects that add value.

Qualifications

• 1+ years in computerized embroidery industry.
• 1+ years using embroidery digitizing software (Wilcom, Ethos, SewArt, Embrilliance).
• Comfortable with MS Excel/Google Sheets.

Responsibilities

• Digitize embroidery files and provide .DST files timely for embroidery orders.
• Answer embroidery-related and logistical questions; provide real-time feedback to teams.
• Improve documentation around custom embroidery by creating articles and Excel sheets.
• Take ownership of projects and explore new value-add ideas.

Skills

Embroidery software

Email writing

English fluency

Communication

Excel/Sheets

Tools

Wilcom

Ethos

SewArt

Embrilliance

Google Sheets

Job description

Fresh Prints LLC, based in NYC, is seeking a remote Ops specialist to support over 25 printers across the US. You will digitize embroidery files, handle order-related inquiries, and help standardize processes.

The role focuses on sustaining growth of the company’s multi-million dollar business while enabling timely solutions for vendors. You will collaborate with multiple FP teams, improve documentation, and own select projects that add value.