Remote-Eligible Customer Support Specialist

Snapscale; Davao City; Hybrid; PHP 223,000 - 391,000; Full time

Job summary

Snapscale is seeking motivated customer service representatives in the Philippines to support our growing client accounts. You will engage with customers by phone, email, and in-person where applicable, resolve inquiries, and uphold professional service standards.

Ideal candidates have at least 1 year in BPO, are proficient in English, and demonstrate initiative and a positive, helpful attitude. Both onsite and work-from-home options are considered.

Qualifications

• At least 1 year in BPO or customer support
• Proficient in English (written and spoken)
• Demonstrates initiative and a positive, helpful attitude

Responsibilities

• Interact with customers by phone, email, and in-person where applicable
• Resolve inquiries and uphold professional service standards
• Support client accounts and ensure customer satisfaction

Skills

BPO experience

English proficiency

Customer service mindset

Proactive attitude

Job description

Snapscale is seeking motivated customer service representatives in the Philippines to support our growing client accounts. You will engage with customers by phone, email, and in-person where applicable, resolve inquiries, and uphold professional service standards.

Ideal candidates have at least 1 year in BPO, are proficient in English, and demonstrate initiative and a positive, helpful attitude. Both onsite and work-from-home options are considered.