Remote E‑Commerce Specialist: Marketplace Growth & Operations

Twoconnect; Manila; Remote; PHP 469,000 - 725,000; Full time

Benefits offered by this job

Permanent work from home

HMO with 2 dependents

Medical reimbursements

Government-mandated benefits

Training programmes

Job summary

Twoconnect is seeking an E-Commerce Specialist to lead management of client stores across Shopify and marketplaces like Amazon, eBay, and Lazada. You’ll optimize listings, manage orders, and support marketing initiatives while collaborating with logistics, design, and IT teams.

The role emphasizes data-driven decisions, performance analysis, and improving the digital customer journey. This is a permanent remote position with regular hours and benefits.

Qualifications

• Bachelor’s degree in Business, Marketing, Ecommerce, or a related field.
• Minimum 3+ years of proven experience managing ecommerce operations across Shopify and major marketplaces (Amazon, eBay, Lazada).
• Strong knowledge of order management, online merchandising, and ecommerce best practices, including SEO for ecommerce and conversion optimization.
• Experience supporting end-to-end marketing campaigns, content creation, and enhancing digital customer journeys.
• High proficiency in Shopify (including Shopify 2.0), marketplace seller dashboards, and third-party integrations.
• Skilled in using data analytics tools, reporting dashboards, and Microsoft Office Suite to track performance and make data-driven decisions.
• Excellent problem-solving, organizational, and communication skills with keen eye for detail and accuracy.
• Ability to multitask and prioritize effectively in a fast-paced, deadline-driven environment.
• Knowledge of digital marketing channels (Google Ads, Facebook Ads, email automation) is advantageous.
• Demonstrated ability to collaborate across departments to deliver ecommerce solutions.

Responsibilities

• Oversee daily e-commerce operations across Shopify and multiple marketplaces.
• Maintain accurate product listings, pricing, and inventory.
• Monitor marketplace compliance and resolve listing or policy issues to keep accounts in good standing.
• Ensure the Shopify store is fully functional, updated, and optimized for conversions.
• Process and track customer orders across all platforms.
• Coordinate with logistics and suppliers to ensure timely, accurate delivery.
• Handle customer inquiries, returns, and issues with professionalism to maintain excellent satisfaction.
• Support marketing initiatives including campaigns, SEO-optimized content, and promotions.
• Manage influencer and affiliate marketing activities.
• Analyze sales trends, customer behavior, and marketplace performance.
• Prepare regular reports and collaborate with cross-functional teams.

Skills

E-commerce operations

Conversion optimization

Cross-functional collaboration

Data-driven decision making

Education

Bachelor’s degree in Business, Marketing, Ecommerce, or related field

Tools

Shopify

Shopify 2.0

Marketplace dashboards

Third-party integrations

Microsoft Office

Job description

Twoconnect is seeking an E-Commerce Specialist to lead management of client stores across Shopify and marketplaces like Amazon, eBay, and Lazada. You’ll optimize listings, manage orders, and support marketing initiatives while collaborating with logistics, design, and IT teams.

The role emphasizes data-driven decisions, performance analysis, and improving the digital customer journey. This is a permanent remote position with regular hours and benefits.