Remote E-commerce Specialist (Home & Garden)

Delegate CX; Metro Manila; Remote; PHP 502,000 - 547,000; Full time

Benefits offered by this job

Permanent work-from-home setup

Company equipment provided

HMO Coverage upon regularization

Internet stipends upon regularization

PTO credits

Job summary

DCX is seeking a Home-Based Ecommerce Specialist to build, maintain, and improve online stores for a US-based retailer. You will manage product data, pricing, and visuals, process updates via a ticketing system, and ensure accurate, user-friendly shopping experiences across platforms.

You will coordinate with partners, manage timelines, and support ecommerce projects from setup through launch and ongoing maintenance, with overnight or US hours in PH time.

Qualifications

• Bachelor's degree in Marketing, Communications, Business Admin or related field.
• Minimum 2 years in customer service, order management, or e-commerce.
• Strong English communication, both written and verbal.
• Experience with web store management and platforms (Shopify/BigCommerce).
• Ability to work overnight or US hours from the Philippines.

Responsibilities

• Build web stores and implement features to meet client needs.
• Keep pricing, products, and graphics up to date; understand invoicing for stores.
• Update existing sites via ticketing system input and requests.
• Review landing pages, product details, checkout flows for accuracy and UX.
• Collaborate with partners to integrate templates/products on external systems.
• Manage project timelines for ecommerce builds and site maintenance SLAs.
• Coordinate order production and supplier communications via ecommerce platform.
• Provide administrative and project support for ecommerce initiatives.
• Perform ad hoc tasks related to ecommerce projects.

Skills

Organizational & Time Management

Attention to Detail

Communication Skills

Problem Solving & Analysis

E-commerce & Technical Knowledge

Education

Bachelor's degree in Marketing, Communications, Business Administration, or any related field

Tools

Microsoft Office

Google Workspace

Adobe Illustrator

Adobe Photoshop

Canva

Shopify

BigCommerce

Job description

DCX is seeking a Home-Based Ecommerce Specialist to build, maintain, and improve online stores for a US-based retailer. You will manage product data, pricing, and visuals, process updates via a ticketing system, and ensure accurate, user-friendly shopping experiences across platforms.

You will coordinate with partners, manage timelines, and support ecommerce projects from setup through launch and ongoing maintenance, with overnight or US hours in PH time.