Remote Shopify E-commerce Associate - Build & Optimize Stores

Delegate CX; Metro Manila; Remote; PHP 502,000 - 536,000; Full time

Benefits offered by this job

Permanent work-from-home setup

Company equipment provided

HMO coverage upon regularization (Day

Internet stipend during probation

Job summary

DCX Client Services is seeking a Home-Based E-Commerce Associate to support day-to-day online store operations for our US clients. You will manage product updates, pricing and graphics, and collaborate with external partners to ensure smooth store performance.

This role requires strong English communication, attention to detail, and the ability to multitask across multiple projects. Experience with Shopify or similar platforms is a plus, and you will work from a remote setup with flexible hours

Qualifications

• Bachelor's degree in Marketing, Communications, or related field.
• At least 2 years in customer service or order management.
• Strong English communication, spoken and written.
• Experience with Shopify or other e-commerce platforms is a plus.

Responsibilities

• Build web stores with functionality that supports the client’s needs.
• Keep web stores updated with pricing, product maintenance, and graphics, and understand how each store types of invoices to the customers.
• Oversee and update existing customer e-commerce sites based on input from an online ticketing request system.
• Review landing pages, product details, checkout processes, and all other vital e-commerce website elements for visual appeal, accuracy, and user-friendliness.
• Collaborate with integrated partners to coordinate the integration and testing of templates and products on external systems.
• Manage project timelines for e-commerce site builds and adhere to service-level agreements for site maintenance requests.
• Coordinate the production of orders and ensure timely communication with suppliers about orders using an e-commerce platform.
• Provide administrative and project support for a variety of e-commerce projects.
• Ad hoc tasks aligned with those mentioned above.

Skills

Multitask management

English communication

Time management

Attention to detail

Web-based apps

Education

Bachelor's degree in Marketing, Communications, or related field

Tools

Microsoft & Google apps

Adobe Illustrator

Adobe Photoshop

Canva

Job description

DCX Client Services is seeking a Home-Based E-Commerce Associate to support day-to-day online store operations for our US clients. You will manage product updates, pricing and graphics, and collaborate with external partners to ensure smooth store performance.

This role requires strong English communication, attention to detail, and the ability to multitask across multiple projects. Experience with Shopify or similar platforms is a plus, and you will work from a remote setup with flexible hours