Remote E-commerce & Operations Coordinator – Wellness

Kenyan Edu; Manila; Hybride; PHP 2 125 000 - 3 187 000; Plein temps

Résumé du poste

Kenyan Edu is seeking an E-commerce & Operations Coordinator to support a growing wellness brand operating across New Zealand and Australia. The role covers e-commerce, customer experience, wholesale account management, supply chain, inventory coordination, and project administration.

You will work closely with the Head of Operations to ensure smooth operations, accurate documentation, and timely reporting across multiple channels and partners.

Qualifications

• 3+ years in operations coordination or e-commerce operations.
• Experience in supplements, nutraceuticals or FMCG desirable.
• Hands-on Shopify experience with order mgmt, subscriptions, and e-commerce reporting.
• Background in wholesale/B2B operations, invoicing and retailer coordination.
• Knowledge of inventory management, stock forecasting and warehouse fulfilment.
• Familiarity with inventory management or ERP systems, particularly Unleashed.
• Excellent organisational, analytical, and communication skills.

Responsabilités

• E-commerce & Customer Experience: manage inquiries, order processing, and refunds.
• Brand & Influencer Coordination: manage social channels and creator outreach.
• Wholesale & Retail Ops: onboarding, pricing, retailer documentation.
• Supply Chain & Inventory: production scheduling, stock checks, forecasting.
• Projects & Ops: support product launches, SOPs, dashboards and reporting.

Connaissances

Shopify

E-commerce ops

Operations coordination

Supply chain

Inventory management

Wholesale B2B

Unleashed ERP

Communication

Analytical

Outils

Unleashed ERP

Description du poste

Kenyan Edu is seeking an E-commerce & Operations Coordinator to support a growing wellness brand operating across New Zealand and Australia. The role covers e-commerce, customer experience, wholesale account management, supply chain, inventory coordination, and project administration.

You will work closely with the Head of Operations to ensure smooth operations, accurate documentation, and timely reporting across multiple channels and partners.