Remote E-commerce & Operations Coordinator (Wellness)

D2B; Manila; Remote; PHP 350,000 - 520,000; Full time

Benefits offered by this job

Remote / WFH

NZ Business Hours

Job summary

D2B seeks an organized E-commerce & Operations Coordinator to support day-to-day activities for a wellness brand operating across New Zealand and Australia. The role spans e-commerce, customer experience, wholesale management, supply chain, inventory control and project administration.

Ideally you bring a commercial mindset, attention to detail, and the ability to own tasks in a fast-growing environment.

Qualifications

• 3+ years of experience in operations coordination or similar roles.
• Experience in supplements, nutraceuticals, health/wellness, FMCG desirable.
• Hands-on Shopify experience for order management and reporting.
• Background in wholesale/B2B operations and retailer coordination.
• Knowledge of inventory management, stock forecasting, PO management, and warehouse fulfilment.
• Familiarity with inventory/ERP systems, particularly Unleashed.
• Excellent organisational, analytical and communication skills.

Responsibilities

• Oversee e-commerce and customer experience operations across channels.
• Coordinate wholesale accounts onboarding, orders, invoicing, and retailer relations.
• Support supply chain, inventory coordination, and production timelines.
• Liaise with couriers, 3PLs, manufacturers, and logistics partners.
• Maintain operational trackers, dashboards and SOPs; report to Head of Operations.

Skills

Shopify

Wholesale / B2B

Inventory management

E-commerce operations

Communication skills

ERP / Unleashed

Tools

Unleashed

Job description

D2B seeks an organized E-commerce & Operations Coordinator to support day-to-day activities for a wellness brand operating across New Zealand and Australia. The role spans e-commerce, customer experience, wholesale management, supply chain, inventory control and project administration.

Ideally you bring a commercial mindset, attention to detail, and the ability to own tasks in a fast-growing environment.