Remote Conversational AI Engineer — Gemini CX

TTEC; Manila; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

TTEC Digital is hiring a Conversational AI Engineer in the Philippines to design, deploy, and optimize AI-driven conversational workflows for global clients.

You will use CX Agent Studio to build multi-agent applications and implement Code Agents with Python/TypeScript callbacks, bridging low-code speed with custom logic.

This is a permanent, fully remote role based in the Philippines; you will align with US business hours to support operations and customer experience initiatives.

Qualifications

• Experience designing and deploying AI-driven agent workflows.
• Strong understanding of conversational UX and natural language processing.
• Willingness to work US business hours from the Philippines.
• Remote work in the Philippines with global clients.

Responsibilities

• Design, deploy, and optimize AI-driven conversational workflows.
• Build multi-agent applications using CX Agent Studio.
• Implement Code Agents with Python/TypeScript callbacks.
• Collaborate with global teams to ensure seamless customer experiences.

Skills

Python

TypeScript

AI/ML concepts

CX/Conversational AI

Education

Bachelor's degree in CS or related field

Tools

cxas-scrapi

Job description

TTEC Digital is hiring a Conversational AI Engineer in the Philippines to design, deploy, and optimize AI-driven conversational workflows for global clients.

You will use CX Agent Studio to build multi-agent applications and implement Code Agents with Python/TypeScript callbacks, bridging low-code speed with custom logic.

This is a permanent, fully remote role based in the Philippines; you will align with US business hours to support operations and customer experience initiatives.