Remote Contact Center Sales Representative

MCI; Manila; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

HMO coverage

Dental coverage

Performance bonuses

Allowances for meals and clothing

Employee shuttle services

Career growth opportunities

Job summary

MCI is looking for a Contact Center Sales Representative in Manila, Philippines. The role involves making outbound calls, presenting products, and closing sales while meeting targets.

Applicants must be fluent in both English and Spanish, with previous sales experience preferred. Compensation includes HMO coverage, dental care, and various allowances. Join a diverse and inclusive workplace that values growth and opportunity.

Qualifications

• Must be 18 years or older.
• 1-2 years of sales experience in a contact center.
• Ability to work under pressure and meet targets.

Responsibilities

• Make outbound calls to customers.
• Promote products based on needs.
• Maintain records in the CRM system.

Skills

Fluent in English

Persuasion skills

Negotiation skills

Communication skills

Education

High school diploma or equivalent

Tools

CRM platforms

Job description

Location

Manila, Philippines

Job Title

Contact Center Sales Representative

Responsibilities

• Make outbound calls to prospective and existing customers.
• Present and promote products or services aligned with customer needs.
• Handle objections confidently and close sales effectively.
• Maintain accurate records of calls, leads, and sales in the CRM system.
• Meet or exceed daily, weekly, and monthly sales targets.
• Follow scripts and compliance guidelines to ensure quality and consistency.
• Collaborate with team members to share insights and improve strategies.

Qualifications

• Must be 18 years or older.
• High school diploma or equivalent.
• 1-2 years of sales experience in a contact center or telesales environment.
• Fluent in English and Spanish (spoken and written).
• Excellent communication, persuasion, and negotiation skills.
• Ability to work under pressure and consistently meet targets.
• Familiarity with CRM platforms and sales tools.

Additional Requirements

• Authorized to work in the Philippines.
• Willing to submit to a Level II background and/or security investigation with fingerprint (consequent job offer).
• Willing to submit to drug screening (unless in Canada).

Compensation & Benefits

Starting compensation based on experience, along with a package that includes:

• HMO coverage (also coverage for a dependent).
• Dental coverage and in-house dental assistance.
• Free meal during training.
• Awards and incentives such as performance and loyalty bonuses.
• Allowances for rice, clothing, laundry, and meals.
• Employee shuttle services, company retreats and off‑site events.
• Opportunities for career growth, promotions, and learning.

Employment Practices

MCI is an equal opportunity employer. MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. Qualified applicants with criminal histories may be considered in accordance with local and federal requirements. MCI will not tolerate discrimination or harassment. MCI provides reasonable accommodations for qualified employees with protected disabilities. MCI encourages a diverse and inclusive work environment.

Consistent with the Americans with Disabilities Act (ADA), MCI and its affiliates provide reasonable accommodations when requested by a qualified applicant or employee with a disability, unless such accommodations would cause undue hardship. If reasonable accommodations are needed, please contact Human Resources.