Remote Sales Representative

MCI; Manila; Remote; PHP 223,200 - 390,600; Full time

Benefits offered by this job

HMO coverage plus a dependent

Dental coverage

Meal during training

Career growth opportunities

Allowances for rice, clothing, and meals

Performance and loyalty bonuses

Employee shuttle services

Company events and recognition gifts

Job summary

A leading Business Process Outsourcing company is seeking Remote Sales Representatives in Manila, Philippines. In this role, you'll drive revenue through outbound sales initiatives, engaging with customers and promoting products. Previous call center experience and a strong command of English are required. This position offers various benefits including health coverage and performance bonuses.

Qualifications

• Must be 18 years or older.
• Previous call center experience is required.
• Typing speed of 20+ WPM.
• Familiarity with Windows operating systems is a plus.
• Skilled in troubleshooting and follow-up.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Present and promote products and services effectively.
• Identify customer needs and recommend suitable solutions.
• Meet or exceed sales targets and performance metrics.
• Maintain accurate records of customer interactions.

Skills

High language proficiency in English

Excellent interpersonal skills

Work from home experience

Multitasking ability

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

Job description

Overview

MCI Manila, National Capital Region, Philippines

Remote Work-at-Home | Philippines

Full-Time • Hourly

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. We are seeking motivated Remote Sales Representatives to support a variety of outbound sales initiatives for a diverse portfolio of well-known clients. In this role, you’ll engage with existing and potential customers, promote products and services, and drive revenue through consultative selling and relationship building. This is an exciting opportunity to work on high-impact sales campaigns with globally recognized brands. Being bilingual is highly advantageous and will be viewed favorably.

Candidates must have prior call center experience and reside within 80km of our office.

You’ll also need:

• A high-speed internet connection
• An appropriate, quiet work environment
• High language proficiency in English
• Work-from-home experience

Key Responsibilities

• Make outbound calls to prospective and existing customers
• Present and promote products and services effectively
• Identify customer needs and recommend suitable solutions
• Meet or exceed sales targets and performance metrics
• Maintain accurate records of customer interactions and sales activity
• Handle objections and resolve customer concerns professionally
• Stay up to date with product knowledge, promotions, and training
• Follow scripts, policies, and procedures while using available resources
• Escalate complex issues when necessary
• Maintain consistent attendance and adhere to scheduling requirements

Ideal Candidate

• Must be 18 years or older
• High school diploma or equivalent
• Previous call center experience
• Work from home experience
• Strong command of the English language
• Typing speed of 20+ WPM
• High speed internet connection
• Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Familiarity with Windows operating systems
• Skilled in troubleshooting and follow-up
• Able to multitask and self-manage effectively
• Excellent interpersonal skills

Location and Compliance

• Must be authorized to work in the country where the job is based
• Subject to program and location of the position
• Willing to submit up to a LEVEL II background and/or security investigation with a fingerprint; background/security results may affect offers
• Willing to submit to drug screening; offers contingent on results

Compensation & Benefits

Starting compensation is based on experience. MCI offers a variety of benefits and incentives to support and reward team members; benefits may vary by geography.

• HMO coverage plus a dependent
• Dental coverage and in-house dental assistance
• Meal during training
• Career growth and learning
• Allowances for rice, clothing, and meals
• Performance and loyalty bonuses
• Employee shuttle services
• Company events, recognition gifts, and rewards

It is the policy of MCI to provide reasonable accommodation to qualified applicants or employees with disabilities, and to maintain a diverse and equal opportunity work environment. All employment decisions are based on merit and qualifications.