Remote Sales Representative

MCI; Can-avid; Remote; PHP 207,000 - 344,000; Full time

Benefits offered by this job

HMO coverage

Dental coverage

In-house dental assistance

Career growth opportunities

Performance and loyalty bonuses

Employee shuttle services

Social recognition gifts

Job summary

A tech-enabled business services company is seeking a Remote Sales Representative to engage existing and prospective customers via outbound sales initiatives. The role requires strong communication skills, prior call center experience, and the capability to work effectively from home. Candidates must be fluent in English and possess a high-speed internet connection. This full-time role offers competitive compensation and a robust benefits package including allowances and growth opportunities.

Qualifications

• Must be 18 years or older.
• Previous call center experience is required.
• Work from home experience is necessary.
• Strong command of the English language.

Responsibilities

• Make outbound calls to prospective and existing customers.
• Present and promote products and services effectively.
• Identify customer needs and recommend suitable solutions.
• Meet or exceed sales targets and performance metrics.
• Maintain accurate records of customer interactions.
• Escalate issues when necessary and adhere to scripts.

Skills

Strong communication skills

Bilingual (highly advantageous)

Troubleshooting skills

Interpersonal skills

Self-management

Windows OS familiarity

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook, PowerPoint)

CRM software

VoIP systems

Job description

Position Overview

MCI is a rapidly growing tech‑enabled business services company operating in the USA and across several countries. We provide Customer Experience (CX), Business Process Outsourcing (BPO), and Anywhere‑as‑a‑Service (XaaS) solutions across industries such as healthcare, retail, government, education, telecom, e‑commerce, and finance. Our call centers are staffed by both on‑site and remote agents, leveraging advanced technologies to enhance customer journeys and improve scalability.

Remote Work‑at‑Home – Philippines

JOB TYPE: Full‑time

PAY TYPES: Hourly

MCI values a supportive environment where professionals can grow through continuous learning and contribute to a globally expanding, industry‑leading organization.

Role: Remote Sales Representative

As a Remote Sales Representative, you will support outbound sales initiatives for well‑known clients. You will engage existing and prospective customers, promote products and services, and drive revenue through consultative selling and relationship building. This role offers high‑impact sales campaigns with globally recognized brands. Strong communication skills, a fast‑paced mindset, and a passion for solving customer problems are essential. Being bilingual is highly advantageous and will be viewed favorably.

**Candidate must** have prior call center experience and reside **within 80 km of our office**.

Key Requirements

• High‑speed internet connection
• Quiet, appropriate work environment
• High proficiency in English
• Experience working from home

Position Responsibilities

• Make outbound calls to prospective and existing customers
• Present and promote products and services effectively
• Identify customer needs and recommend suitable solutions
• Meet or exceed sales targets and performance metrics
• Maintain accurate records of customer interactions and sales activity
• Handle objections and resolve customer concerns professionally
• Stay up to date with product knowledge, promotions, and training
• Follow scripts, policies, and procedures while using available resources
• Escalate complex issues when necessary
• Maintain consistent attendance and adhere to scheduling requirements

Candidate Qualifications

• Must be 18 years or older
• High school diploma or equivalent
• Previous call center experience
• Work from home experience
• Strong command of the English language
• Typing speed of 20+ WPM
• High speed internet connection
• Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Familiarity with Windows operating systems
• Skilled in troubleshooting and follow‑up
• Able to multitask and self‑manage effectively
• Excellent interpersonal skills

Conditions of Employment

• Must be authorized to work in the country where the job is based
• Must be willing to submit to a Level II background and/or security investigation with a fingerprint; job offers are contingent on background/security investigation results
• Must be willing to submit to drug screening; job offers are contingent on drug screening results

Compensation & Benefits

Starting compensation is based on experience. MCI offers a competitive benefits package designed to grow with you.

• HMO coverage (dependent coverage varies by rank)
• Dental coverage
• In‑house dental assistance worth ₱5,000 for easier access to quality care
• Free meal during training
• Career growth and learning opportunities
• Allowances for rice, clothing, laundry, and meals
• Performance and loyalty bonuses
• Frequent disinfection and fogging of workplace
• Opportunities for growth and promotion
• Employee shuttle services
• Company retreats and off‑site events
• Social recognition gifts, raffles, and treats

Physical Requirements

The job operates in a professional office environment and is largely sedentary. The employee will be required to sit/stand for long periods while using a computer and telephone headset. Occasional moving around the office, reaching, and lifting up to 40 pounds may be required.

Reasonable Accommodation

MCI provides reasonable accommodation for qualified applicants or employees with a disability unless it would cause undue hardship. Contact Human Resources for requests.

Diversity and Equality

MCI embraces diversity and maintains a discrimination‑free workplace. Employment at MCI is based solely on merit and qualifications. MCI is committed to providing reasonable accommodation and equal opportunity for all applicants and employees.

Disclaimer

This description is a general overview of the role. It is not an all‑inclusive list of duties, responsibilities, skills, or qualifications. Additional duties may be assigned. MCI reserves the right to revise this description at any time. This documentation is not a contract of employment, and either party may terminate employment at any time, for any reason.