Remote Community Engagement & Moderation Lead

Hire Feed; España; On-site; PHP 2,633,000 - 4,013,000; Full time

Job summary

Hire Feed is seeking a Social Media Community Manager to work remotely on a full-time basis. You will moderate discussions, foster engagement, and ensure a positive experience across digital platforms, building and sustaining community relationships.

You will collaborate with marketing and product teams, analyze engagement metrics, and implement strategies to grow participation and maintain platform integrity for a global audience.

Qualifications

• Experience moderating online communities and forums with inclusive approaches.
• Proficiency across major social platforms and community tools.
• Strong written and verbal communication for public interactions.
• Ability to analyze engagement data and report findings.
• Familiarity with content moderation policies and best practices.

Responsibilities

• Moderate forum discussions and member-generated content to maintain a respectful environment.
• Develop strategies to grow active participation and retention.
• Respond to inquiries, feedback, and escalations promptly and professionally.
• Collaborate with marketing and product teams to align initiatives.
• Monitor metrics and health indicators to identify trends and improvements.

Skills

Community moderation

Social media management

Written communication

Data analysis

Policy compliance

Job description

Hire Feed is seeking a Social Media Community Manager to work remotely on a full-time basis. You will moderate discussions, foster engagement, and ensure a positive experience across digital platforms, building and sustaining community relationships.

You will collaborate with marketing and product teams, analyze engagement metrics, and implement strategies to grow participation and maintain platform integrity for a global audience.