Remote Cloud Operations Technician – 24/7 On-Call
Logos
Una candidatura completa en un minuto
Currículum y carta de presentación personalizados, listos para enviar.
Ventajas ofrecidas por este puesto de trabajo
Descripción de la vacante
Logos is a purpose-driven tech company delivering software tools and digital content to empower churches worldwide. We are seeking a Cloud Operations Technician to monitor, maintain, and support our production infrastructure.
You will participate in a 24/7 on-call rotation, respond to alerts, and follow established runbooks to resolve issues while keeping documentation up to date. This remote role is open to candidates residing in Quintana Roo or Yucatán, Mexico.
Formación
- Participate in a 24/7 on-call rotation.
- Respond to and triage production alerts in a cloud environment.
- Follow runbooks/SOPs with high attention to detail.
- Document incident timelines clearly in English.
- Troubleshoot issues and escalate with proper context.
Responsabilidades
- Respond and triage all production alerts as the primary on-call responder.
- Troubleshoot and resolve issues using runbooks and documentation.
- Execute incident management procedures and document timelines.
- Proactively monitor system health using observability dashboards.
- Track consumption against service quotas to prevent disruptions.
Conocimientos
Herramientas
Descripción del empleo
Logos is a purpose-driven tech company delivering software tools and digital content to empower churches worldwide. We are seeking a Cloud Operations Technician to monitor, maintain, and support our production infrastructure.
You will participate in a 24/7 on-call rotation, respond to alerts, and follow established runbooks to resolve issues while keeping documentation up to date. This remote role is open to candidates residing in Quintana Roo or Yucatán, Mexico.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
