Remote Clinical Referral Coordinator — Global, Flexible Hours

Pearl; Central Visayas; Remote; PHP 450,000 - 750,000; Full time

Benefits offered by this job

Competitive salary

Fully remote

Generous PTO

Health coverage for PH talents

Job summary

Pearl Talent is partnering with a healthcare technology company to recruit a Clinical Referral Coordinator. This fully remote role serves US-based practices, operating in US time zones with 3–5 hours of overlap daily.

You will review referrals, read clinical notes, and decide on acceptance, additional information, or denial, then schedule confirmed patients. By day 30 you should qualify 50–60% of straightforward referrals; by day 90 you’ll handle the full queue.

Qualifications

• 2+ years in healthcare operations with clinical document review scope
• Experience reviewing multi-page clinical documents (notes, MRI reports)
• Experience applying criteria to accept/deny referrals or authorizations
• Outbound calls for scheduling or information collection
• Experience supporting US-based providers or health systems
• English at C1+ for live calls with US patients

Responsibilities

• Review referrals and decide to accept, request more info, or deny per rules
• Read MRI reports and notes to inform decisions
• Ensure all required documents are present before scheduling
• Record rationale for every decision in internal comments
• Call patients to schedule appointments for approved referrals
• Log call outcomes and follow-ups in the referral system
• Escalate unclear referrals for review and learn new qualification rules

Skills

Healthcare ops

Clinical docs review

US healthcare support

Outbound calls

English C1+

Tools

Athena Health EHR

Epic

eClinicalWorks

Job description

Pearl Talent is partnering with a healthcare technology company to recruit a Clinical Referral Coordinator. This fully remote role serves US-based practices, operating in US time zones with 3–5 hours of overlap daily.

You will review referrals, read clinical notes, and decide on acceptance, additional information, or denial, then schedule confirmed patients. By day 30 you should qualify 50–60% of straightforward referrals; by day 90 you’ll handle the full queue.