Remote Client Success Associate — Education Services

cardinaleducation; Metro Manila; Remote; PHP 2,460,024 - 3,690,037; Full time

Benefits offered by this job

Competitive salary and performance-based bonuses

Fully remote work environment

Mentorship and career development opportunities

Job summary

Cardinal Education is seeking a Client-Focused Associate Account Manager in the Philippines to manage client relationships and ensure high-value service delivery. You will act as the primary contact for families, conducting check-ins and coordinating services to enhance client satisfaction.

The ideal candidate will have a Bachelor's degree, 1-3 years of relevant experience, and strong communication skills. The position offers a fully remote work environment and opportunities for career development within a collaborative team.

Qualifications

• 1-3 years of experience in account management or client services.
• Exceptional written and verbal communication skills.
• Empathetic service-oriented mindset with follow-through.

Responsibilities

• Serve as primary contact for families managing ongoing communication.
• Conduct client check-ins to maintain satisfaction.
• Coordinate service launches and issue resolution.

Skills

Account management

Client services

Communication skills

Organizational skills

Multitasking

Education

Bachelor's degree or equivalent experience

Tools

Google Workspace

Trello

CRM/billing systems

Job description

Cardinal Education is seeking a Client-Focused Associate Account Manager in the Philippines to manage client relationships and ensure high-value service delivery. You will act as the primary contact for families, conducting check-ins and coordinating services to enhance client satisfaction.

The ideal candidate will have a Bachelor's degree, 1-3 years of relevant experience, and strong communication skills. The position offers a fully remote work environment and opportunities for career development within a collaborative team.