Remote Client Relations Lead: Partnerships & Retention

Ascension Business Solutions Llc; Philippines; Remote; PHP 480,000 - 800,000; Full time

Benefits offered by this job

Fully remote work setup

Company-issued laptop

HMO health coverage

Paid Time Off

Job summary

Ascension Business Solutions LLC is seeking a Client Relations Specialist (Leadership Team) for a fully remote role. You will serve as the primary liaison between clients and ABS teams, ensuring clear communication, onboarding support, and proactive issue resolution for high-value partnerships.

The position emphasizes client success, retention, and cross-team collaboration, with leadership exposure and potential growth within a globally served client base. Shift timing aligns with U.S.

Qualifications

• Experience in client relations or account management is required.
• Strong communication and problem-solving skills are essential.
• Organizational abilities and cross-functional collaboration are needed.

Responsibilities

• Manage client relationships and act as main liaison with ABS teams.
• Coordinate onboarding and ensure smooth transitions for clients.
• Resolve issues, escalate when needed, and maintain client satisfaction.
• Support retention efforts and gather client feedback for improvements.
• Maintain accurate client records and generate reports.

Skills

Client relations

Communication

Problem solving

Organization

Cross-functional

Tools

CRM software

Job description

Ascension Business Solutions LLC is seeking a Client Relations Specialist (Leadership Team) for a fully remote role. You will serve as the primary liaison between clients and ABS teams, ensuring clear communication, onboarding support, and proactive issue resolution for high-value partnerships.

The position emphasizes client success, retention, and cross-team collaboration, with leadership exposure and potential growth within a globally served client base. Shift timing aligns with U.S.