Remote Leadership Training & Development Specialist

Ascension Business Solutions Llc; Philippines; Remote; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Fully remote work setup

HMO health coverage

Paid Time Off (PTO)

Company-issued laptop

Performance-based increases

Bonuses after 6 months

Job summary

Ascension Business Solutions Llc is seeking a Training & Development Specialist (Leadership Team) to design and deliver onboarding and role-based training for Virtual Assistants. You will ensure content aligns with ABS SOPs and core values, and provide coaching to close performance gaps. Fully remote role with U.S.

business hours and graveyard shift alignment in PH time. Competitive compensation, HMO, PTO, and ongoing professional development are offered to support a high-standard,

Qualifications

• Strong analytical and deductive thinking.
• High attention to detail and process adherence.
• Ability to evaluate performance objectively.
• Comfort delivering corrective feedback.
• Strong written and verbal communication skills.

Responsibilities

• Facilitate structured onboarding programs.
• Deliver clear, organized, and standards-based training sessions.
• Ensure training content aligns with ABS SOPs and operational processes.
• Reinforce ABS Non-Negotiables and core values during all sessions.
• Assist in refining training materials to ensure clarity and effectiveness.
• Ensure training remains aligned with current operational needs.
• Contribute ideas for improving training structure, delivery, and evaluation methods.
• Identify performance gaps and provide targeted coaching.
• Support VAs through remediation plans when necessary.
• Maintain consistent documentation of assessments and feedback.
• Collaborate with the Training & Development team and cross-functional departments to improve training effectiveness across all roles.
• Eliminate redundant or low-impact training content.
• Ensure training directly supports operational realities and client expectations.
• Identify opportunities to make training more cost-efficient without sacrificing quality or standards.
• Work with Subject Matter Experts and Team Leaders to ensure training aligns with real-world role expectations.
• Participate in scheduled training and alignment meetings.
• Standardize reusable training assets (videos, templates, assessments) to reduce retraining overhead.
• Review VA training videos, simulations, and recorded submissions for actionable feedback.
• Provide structured feedback focused on accuracy, professionalism, process adherence, and communication.

Skills

Analytical thinking

Deductive reasoning

Attention to detail

Performance evaluation

Coaching and feedback

Job description

Ascension Business Solutions Llc is seeking a Training & Development Specialist (Leadership Team) to design and deliver onboarding and role-based training for Virtual Assistants. You will ensure content aligns with ABS SOPs and core values, and provide coaching to close performance gaps. Fully remote role with U.S.

business hours and graveyard shift alignment in PH time. Competitive compensation, HMO, PTO, and ongoing professional development are offered to support a high-standard,