Remote Claims Associate - Claims Processing & Support

MicroSourcing International; Philippines; Remote; PHP 279,000 - 424,000; Full time

Benefits offered by this job

Healthcare on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Team events

Remote work setup

Job summary

MicroSourcing is seeking a Claims Associate to provide administrative and customer service support for insurance claims, handling filings, gathering information, and explaining policies to customers. You will follow up on claims and resolve complaints while remaining detail-oriented and client-facing.

The role emphasizes independent work within a remote, day-shift schedule (Thu–Mon) with weekend coverage, offering competitive rewards and benefits in the Philippines.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational and problem-solving skills.
• Ability to work independently and as part of a team.
• Strong analytical skills and attention to detail.
• Proficient in Google Suite.
• Experience handling insurance claims.
• Ability to interpret legal documents.
• Typing speed of 30–60 WPM or above.

Responsibilities

• Provide customer service to claimants.
• Assist in claims processing and documentation.
• Analyze claims data and identify trends.
• Assist in resolving complex claims issues.
• Liaise with relevant stakeholders.

Skills

Customer service

Communication

Organizational skills

Problem solving

Teamwork

Attention to detail

Analytical skills

Typing speed 30–60 WPM

Google Suite

Insurance claims experience

Interpret legal documents

Tools

Google Suite

Job description

MicroSourcing is seeking a Claims Associate to provide administrative and customer service support for insurance claims, handling filings, gathering information, and explaining policies to customers. You will follow up on claims and resolve complaints while remaining detail-oriented and client-facing.

The role emphasizes independent work within a remote, day-shift schedule (Thu–Mon) with weekend coverage, offering competitive rewards and benefits in the Philippines.