Remote Claims Associate: Customer Care & Analytics

MicroSourcing International; Manila; Remote; PHP 246,000 - 379,000; Full time

Benefits offered by this job

Healthcare coverage on day one

Paid time-off with cash conversion

Group life insurance

Performance bonuses

Flexible work arrangements

Job summary

MicroSourcing International is seeking a remote Claims Associate in Metro Manila who will provide customer service to claimants and support claims processing. You will gather documentation, analyze data, and help resolve issues while maintaining strong communication with stakeholders.

The role requires attention to detail, the ability to work independently, and experience handling insurance claims. Day shift, remote setup, with weekend coverage as needed.

Qualifications

• Excellent communication and customer service skills.
• Strong organizational and problem-solving skills.
• Ability to work independently and as part of a team.
• Strong analytical skills and attention to detail.
• Proficient in Google Suite.
• Experience handling insurance claims.
• Ability to interpret legal documents.
• Typing speed of 30–60 WPM or above.

Responsibilities

• Provide customer service to claimants
• Assist in claims processing and documentation
• Analyze claims data and identify trends
• Assist in resolving complex claims issues
• Liaise with relevant stakeholders

Skills

Communication skills

Organizational skills

Team player

Analytical skills

Google Suite

Typing speed 30–60 WPM

Claims handling experience

Tools

Google Suite

Job description

MicroSourcing International is seeking a remote Claims Associate in Metro Manila who will provide customer service to claimants and support claims processing. You will gather documentation, analyze data, and help resolve issues while maintaining strong communication with stakeholders.

The role requires attention to detail, the ability to work independently, and experience handling insurance claims. Day shift, remote setup, with weekend coverage as needed.