Remote Benefits Enrollment Specialist

GoTeam; Cebu City; Hybrid; PHP 406,000 - 487,000; Full time

Benefits offered by this job

Laptop & monitor

HMO coverage for dependents

Dependent enrollment option

Wellness & sports programs

Paid leave on regularization

SIL days on anniversary

Salary loan access

Employee discounts

Referral bonus

Bali trip opportunities

Telemedicine access

Team events & dinners

24/7 support (financial/legal)

Job summary

GoTeam is seeking an Admin Assistant to manage eligibility and enrollment workflows for a U.S. insurance brokerage's employee benefits team. This role emphasizes accuracy, carrier coordination, and strict adherence to enrollment procedures.

Hybrid work setup for Cebu IT Park; night shift aligns with U.S. hours. Opportunity to work with various benefits carriers and audit processes to ensure accurate invoicing and enrollment records.

Qualifications

• 2+ years in insurance account support, benefits administration, eligibility processing, HR admin, or related role.
• Experience with employee benefits enrollment processes and eligibility changes.
• Attention to data entry accuracy and reconciliation with invoices.
• Proficient in Microsoft Office and navigating carrier or system portals.
• Strong written and spoken English; able to coordinate with U.S. carriers.
• Willingness to work a permanent night shift aligned to U.S. business hours; hybrid Cebu setup.

Responsibilities

• Own eligibility changes and enrollments from receipt to carrier confirmation.
• Submit enrollments to carriers via email, fax, or portals; enter data in carrier systems.
• Verify submission accuracy against internal records before hand-off.
• Follow up with carriers to confirm updates and audit systems against invoices.
• Maintain data flow between internal systems and carrier systems; resolve issues as needed.

Skills

Insurance admin experience

Benefits enrollment

Data entry accuracy

MS Office proficiency

English proficiency

Willing to night shift

Tools

Carrier portals

HRIS platforms

Enrollment software

Job description

GoTeam is seeking an Admin Assistant to manage eligibility and enrollment workflows for a U.S. insurance brokerage's employee benefits team. This role emphasizes accuracy, carrier coordination, and strict adherence to enrollment procedures.

Hybrid work setup for Cebu IT Park; night shift aligns with U.S. hours. Opportunity to work with various benefits carriers and audit processes to ensure accurate invoicing and enrollment records.