Remote Benefits Coordinator for Client Success

PuzzleHR; Philippines; Remote; PHP 350,000 - 600,000; Full time

Job summary

PuzzleHR is seeking a Benefits Coordinator to join our Managed Benefits team. This remote role focuses on administering health insurance changes, onboarding/offboarding, and maintaining strong client relationships with brokers and vendors.

The role requires excellent communication, meticulous attention to detail, and the ability to work in a fast-paced environment. Remote work is supported for candidates in the Philippines, with collaboration across client sites and benefits systems.

Qualifications

• Bachelor’s degree in HR or related field preferred; associate degree acceptable.
• 3+ years payroll and benefits experience required.
• Onboarding and offboarding experience preferred.
• Experience with Smartsheet is a plus.

Responsibilities

• Develop and maintain relationships with internal partners, clients, vendors, and employees.
• Facilitate onboarding, offboarding, enrollments, terminations, and life event changes.
• Assist with open enrollment.
• Consult on system design/configuration for client needs.
• Conduct benefit audits.
• Perform clerical functions.
• Implement client-wide solutions.
• Prepare client and employee correspondence as requested.
• Handle additional duties as assigned.

Skills

Verbal and written communications

Interpersonal skills

Adaptability

Organizational skills

Benefits/payroll platforms experience

Client/broker/vendor liaison

Time management

Zoom / Office tools

Education

Bachelor’s degree in human resources or related field

Associate degree or higher

Tools

Smartsheet

Zoom

Microsoft Office Suite

Job description

PuzzleHR is seeking a Benefits Coordinator to join our Managed Benefits team. This remote role focuses on administering health insurance changes, onboarding/offboarding, and maintaining strong client relationships with brokers and vendors.

The role requires excellent communication, meticulous attention to detail, and the ability to work in a fast-paced environment. Remote work is supported for candidates in the Philippines, with collaboration across client sites and benefits systems.